Traditional views on IaaS and PaaS are already outmoded. They present a view of the universe that delineates based on a particular software element called a hypervisor. However, these terms do nothing more than continue to promote a stratified IT organization. As I discussed in my previous blog, stratification of IT has become a primary

One of the leading problems plaguing IT organizations is the high costs of operations and maintenance.  The industry average is roughly 70% with some organizations going as high as 90%. Picking apart these costs one often finds a stratified organization focused on narrow bands of computing with little crossover between the bands. Moreover, the weighting

Much has been written about the basics of showback and chargeback in IT, but few of the pieces I have read really dig into expectations that the organization should have regarding the use of each, as well as answering the bigger question, “do either of these methods actually work?”  First – a bit of history.

The Service metaphor in IT has steadily become pervasive over the past eleven years. Back in 2001, the term was just beginning to percolate around the concept of the Web Service—software that was accessible over a network using Web protocols with metered usage. As Web Services grew in popularity an entire methodology for designing and

I attended and spoke at Strata 2012 this week (2/28 – 3/1) in Santa Clara, California. Strata is O’Reilly Media’s conference which encompasses everything that is data, with a major focus nowadays on “Big Data.”  The conversations with attendees were phenomenal as a lot of folks who were at the show are already incorporating technologies

IT vendors and consultants are quite used to hearing the dreaded statement from customers, “yeah, but I’m different, I have very unique needs. I’m not like those other companies.” It seems there is almost a bravado associated with this notion that IT executives are solving a problem for the first time made unique by factors