InFocus Weekly Roundup May 11, 2012 “Stump the Bloggers” with your questions on Capitalizing on Cloud Services and Transitioning to ITaaS.  Post your questions for InFocus bloggers here – and they will be answered live from EMC World May 21 (simulcast on the EMC Community Network). This week, Wayne Pauley, Choong Keng Leung, and JP Morgenthal

Too many years ago, when I was at Verizon, a key problem was lack of consistent customer data – including the basics such as name, address and other customer information. Today’s blog explores some of the key customer data issues that persist in today’s IT systems… a sort of “Back to the Future.” The same

InFocus Roundup May 4, 2012: “One Size Doesn’t Fit All…”  says Kevin Scanlon, with regards to customer Strategy.  “True return on a social media program is best seen in the cost savings.”    This week we welcome Dave Bagatelle from the Asset and Wealth Management division of EMC Consulting to the InFocus Community. Dave covers

What is the difference between data governance and data stewardship?  As the title of this post would imply, stewardship is a tactical function. And by tactical I mean short-term, specific, and local.   The common thread here is that these tasks all are executed against specific business terms or data elements.  Examples of tactical data stewardship tasks

InFocus Weekly Roundup: “As in life, we collect things and at some point we become burdened by the very same things we have collected.” JP Morgenthal describes the function of chargeback and showback models as Feng Shui for your compute environment.    Welcome to our newest blogger, Rachel Haines, who leads EMC Consulting’s Data Governance

Recently a client told me that one of the first steps they take on any data project is to profile the data. As a “first step”, that didn’t make sense to me. My definition of data profiling was to configure a tool like Trillium or Global IDs, to test that the business rules were being

InFocus Weekly Roundup April 13th: Transformation is more than a buzzword, notes Dave Matson. “Continual transformation is a necessity for companies looking to achieve service excellence…” and the service experience is tied to the business’ culture. Mary Cay Kosten shares how EMC is keeping an open dialog with employees to enable them to put customers first

This is the third in the series of four blogs that I’m writing on the “Big Data MBA.”  My first blog, “Big Data MBA: Course 101A,” covered the use of the “Big Data Worksheet” as a business valuation technique to help your line of business (LOB) users envision where and how big data analytics can

This week we peer through Matt’s visionary perspective about the future of home and personal health care technology ; We find out if being different, is better, when providing services to your customers, and take a look at the future of SMS in the face of newer and “cooler” social media techologies.   We get some clarity on the

Data quality and data governance just don’t get any love in the big data world. Compared with all of the technology innovations in Business Intelligence (real-time dashboards, mobile BI, advanced visualization), data warehousing (MPP architectures, in-memory computing, data virtualization), and advanced analytics (in-database analytics, Hadoop, NoSQL), poor old data quality just doesn’t seem exciting.  But