Stump the Bloggers: Transitioning to ITaaS; Service Excellence Industry Recognition; BI & Customer Data; & Strategic Planning

InFocus Weekly Roundup May 11, 2012 “Stump the Bloggers” with your questions on Capitalizing on Cloud Services and Transitioning to ITaaS.  Post your questions for InFocus bloggers here – and they will be answered live from EMC World May 21 (simulcast on the EMC Community Network). This week, Wayne Pauley, Choong Keng Leung, and JP Morgenthal

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EMC Wins the TSIA STAR Award Best Use of Metrics and Business Intelligence

Yesterday I had the privilege of accepting the TSIA STAR Award for Best Use of Metrics and Business Intelligence on behalf of EMC. This is the third year in a row that EMC has won this award. EMC’s commitment to improving our customers’ experience is what this is all about. Our core metrics are designed

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Understanding the Role of Hadoop In Your BI Environment

In my discussions about the assault of big data technologies on the traditional Business Intelligence (BI) and data warehouse (DW) markets, sometimes it is hard to identify specific use cases where a big data technology – like Hadoop – can help your BI environment.  Many of these big data use cases are really still being

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Customer Strategy & Experience; Data Governance & Stewardship; Cloud Computing & TSW 2012

InFocus Roundup May 4, 2012: “One Size Doesn’t Fit All…”  says Kevin Scanlon, with regards to customer Strategy.  “True return on a social media program is best seen in the cost savings.”    This week we welcome Dave Bagatelle from the Asset and Wealth Management division of EMC Consulting to the InFocus Community. Dave covers

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Cloud Computing: A Catalyst for Business

Cloud computing is one of the high tech industry’s most significant and disruptive developments of the past few decades, changing the way organizations build, operate, and consume IT. Businesses are eagerly adopting cloud as a means to make enormous gains in the efficiency and agility of their IT, and to enable aggressive exploration of opportunities

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The Artful Manager at TSW 2012

Are you attending the Technology Services Industry Association (TSIA) Technology Services World conference next week? I’m looking forward to the conference, and also to co-presenting a breakout session there called, “The Artful Manager: How to Leverage Business Metrics to Greatest Effect.” I love this topic, so running a breakout session on it should be fun…

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Collaboration and Insight on IT Transformation, BI/DW, Data Governance, and Industry Evolution

InFocus Weekly Roundup: April 27, 2012 “Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.” Choong Keng Leong draws on Sun Tzu’s quote to explain the use of holistic strategies as the starting point for IT Transformation. Engage in a discussion with InFocus Bloggers on “Capitalizing on Cloud

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Old School BI & DW Lessons for Today’s Data Science

A recent blog that I wrote, titled “The Coming BI Tsunami,” drew a quick response from my old friend Warren Thornthwaite.  Warren and I worked together back in the 1980’s at Metaphor Computer Systems, one of the first (if not the first) Data Warehouse (DW) and Business Intelligence (BI) company.  Warren has spent much of

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How Much Detail is Useful?
Written on April 24, 2012 by in Business Intelligence / Data Warehousing

One of the most common arguments in the area of Business Intelligence today concerns the level of detail at which a company should keep its data for the purpose of informational analysis. There are many reasons for this argument, and perhaps the most pertinent three are influenced by: What data is available The limitations of

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GRC, ECN, EMC World, Feng Shui – Oh Boy!

InFocus Weekly Roundup: “As in life, we collect things and at some point we become burdened by the very same things we have collected.” JP Morgenthal describes the function of chargeback and showback models as Feng Shui for your compute environment.    Welcome to our newest blogger, Rachel Haines, who leads EMC Consulting’s Data Governance

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