Imitation is the Greatest Form of Flattery What is the “pull effect”?  Well let’s just say that the commercial market has trained the business user well. Look at the tens and in some cases hundreds of applications that individual end users are installing, using, and maintaining without the need for significant end device support or

I recently spoke at the Next Generation Telecom conference in Rio de Janeiro, Brazil.  This blog captures a few key themes from my speech and highlights some innovative work my team is doing in helping telcos deal with exponential customer growth. But first, a quick sidebar to draw out parallels between musical rehearsals and the

Welcome back… Let’s return quickly to the movie Amadeus. For those of you that have the DVD, fast forward to Scene 20, about 1/3 of the way into the movie. Or, search YouTube for ‘Ballet scene from Amadeus’.  Here’s the setup: Brash young Mozart is commissioned to write an opera for the Emperor of Austria. In

A long time ago In a land by the sea Was a hospital where The computers were free.   Not for the nurses and not for the lab techs, Nor for the staff, even those who filled out reqs. It was for the doctors and the doctors alone For the hospital knew they had to

Here is a simple exercise – for you as a CIO or Senior IT leader to complete.  It will take perhaps 15 minutes. Have your Executive Assistant (or find 15 minutes yourself) do the following: 1) Open your outlook calendar across any 3 week span.  Review all the appointments, meetings, lunches, and work-related activity. 2)