Why do we have GRC?
Written on September 13, 2011 by in Compliance, Governance, Risk

Why do we have governance, risk, and compliance? Many write it off as a marketing term, assuming there is no need for it in organizations that already have internal audit, enterprise risk management, and information security. Oh, if it were only that simple… Rather than write an extensive post on the subject, let’s try something a little more interactive

Read More...
August 2011 Roundup
Written on September 7, 2011 by in Business Markets, Compliance, Trust

What was popular in August? I had some fun with Visa’s TIP program, and in fact, just made a final post on the topic (for now) yesterday. Merchants in the middle of technology upgrades have some decisions to make on what they deploy and how they choose to process payments. We also saw our first

Read More...
More Problems with Averages
Written on September 1, 2011 by in Business Markets

Math fascinates me—much more now than it did in school. I wish I had more interest in advanced math while I was in school because I feel like I would use it in my job. Part of the problem is the way that mathematics is taught, and for that I place part of the blame

Read More...
Will Service Suffer?
Written on August 9, 2011 by in Business Markets, Service Excellence

It’s weeks like this last one that I am glad I am not a market maker or securities broker. I doubt my ticker could survive the roller coaster ride of highs and lows over the last three years. But what happens with service as the economy falters? Let’s just say that this recent string of

Read More...
iCloud Security Questions
Written on June 8, 2011 by in Trust

I admit it, I’m a fanboy. So on Monday, I was doing what I could to keep up with the WWDC Keynote. Unfortunately, that meant reading a live-blog between phone calls, but it got enough of the job done. I’m looking forward to many of the new features in Lion and iOS 5. One announcement

Read More...