Stump the Bloggers: Transitioning to ITaaS; Service Excellence Industry Recognition; BI & Customer Data; & Strategic Planning

InFocus Weekly Roundup May 11, 2012 “Stump the Bloggers” with your questions on Capitalizing on Cloud Services and Transitioning to ITaaS.  Post your questions for InFocus bloggers here – and they will be answered live from EMC World May 21 (simulcast on the EMC Community Network). This week, Wayne Pauley, Choong Keng Leung, and JP Morgenthal

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Customer Data Quality – How to Measure it, Improve it, and Make it Stick
Written on May 11, 2012 by in Enterprise Info. Mgt., Governance

Too many years ago, when I was at Verizon, a key problem was lack of consistent customer data – including the basics such as name, address and other customer information. Today’s blog explores some of the key customer data issues that persist in today’s IT systems… a sort of “Back to the Future.” The same

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Customer Strategy & Experience; Data Governance & Stewardship; Cloud Computing & TSW 2012

InFocus Roundup May 4, 2012: “One Size Doesn’t Fit All…”  says Kevin Scanlon, with regards to customer Strategy.  “True return on a social media program is best seen in the cost savings.”    This week we welcome Dave Bagatelle from the Asset and Wealth Management division of EMC Consulting to the InFocus Community. Dave covers

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Collaboration and Insight on IT Transformation, BI/DW, Data Governance, and Industry Evolution

InFocus Weekly Roundup: April 27, 2012 “Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.” Choong Keng Leong draws on Sun Tzu’s quote to explain the use of holistic strategies as the starting point for IT Transformation. Engage in a discussion with InFocus Bloggers on “Capitalizing on Cloud

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GRC, ECN, EMC World, Feng Shui – Oh Boy!

InFocus Weekly Roundup: “As in life, we collect things and at some point we become burdened by the very same things we have collected.” JP Morgenthal describes the function of chargeback and showback models as Feng Shui for your compute environment.    Welcome to our newest blogger, Rachel Haines, who leads EMC Consulting’s Data Governance

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