- Stump the Bloggers: Transitioning to ITaaS; Service Excellence Industry Recognition; BI & Customer Data; & Strategic Planning
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InFocus Weekly Roundup May 11, 2012 “Stump the Bloggers” with your questions on Capitalizing on Cloud Services and Transitioning to ITaaS. Post your questions for InFocus bloggers here – and they will be answered live from EMC World May 21 (simulcast on the EMC Community Network). This week, Wayne Pauley, Choong Keng Leung, and JP Morgenthal
Read More... - Transforming Your IT Infrastructure
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Referring to the IT Transformation Puzzle which we discussed in my previous blog post IT Transformation – Where to Start?, most IT organizations will start their transformation journey with the Infrastructure Layer as shown in Figure 1. Figure 1: Infrastructure Transformation This is because Infrastructure is the foundation that everything else ‘rides’ on top of.
Read More... - The Key to Private Cloud Is Removing IT Stratification
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One of the leading problems plaguing IT organizations is the high costs of operations and maintenance. The industry average is roughly 70% with some organizations going as high as 90%. Picking apart these costs one often finds a stratified organization focused on narrow bands of computing with little crossover between the bands. Moreover, the weighting
Read More... - ITaaS Assessment
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In my last post, I discussed why cloud architects need to be business savvy when transforming IT to ITaaS. Part of that discussion was how to get the information needed to assess the organization and the technology. In this post I will dig a little deeper into that assessment process, starting with the working definition
Read More... - Customer Strategy & Experience; Data Governance & Stewardship; Cloud Computing & TSW 2012
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InFocus Roundup May 4, 2012: “One Size Doesn’t Fit All…” says Kevin Scanlon, with regards to customer Strategy. “True return on a social media program is best seen in the cost savings.” This week we welcome Dave Bagatelle from the Asset and Wealth Management division of EMC Consulting to the InFocus Community. Dave covers
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