Jim Roth serves as Senior Vice president, Services IT where he is responsible for IT enablement of Dell EMC customer facing services including support, deployment and consulting.
Prior to this, Jim served as executive director of the Support and Deployment Product Group where he was responsible for worldwide design, development and marketing of Dell support and deployment services including configuration, installation and ProSupport.
Prior to joining Dell in 2002, Jim worked in software product management at a startup and as an associate in the Operations Management Group at Booz Allen.
Jim holds dual bachelor’s degrees in manufacturing and industrial engineering and a master’s degree in industrial engineering from Northwestern University. He also earned a master’s degree in management from the Stanford University Graduate School of Business.
A native of Chicago, Illinois, he is an avid Cubs and Bears fan and enjoys running and playing golf. Jim currently lives in Austin, Texas with his wife Katy and four children.