This week we peer through Matt’s visionary perspective about the future of home and personal health care technology ; We find out if being different, is better, when providing services to your customers, and take a look at the future of SMS in the face of newer and “cooler” social media techologies. We get some clarity on the blurred lines of social relationships as work and play converge.
Too Much , Too Little , too late is more than just a pop tune by Johnny Mathis & Denice Willams , When customer service goes horribly wrong is it ever too late to recover? A good place to start avoiding potential customer fiascos is by Being Different in your approach to your relationship with customers.
Bill Schmarzo shares more information from his Excellent Adventures and includes bits from his personal road map to help get you on the right path in your transformation to becoming a Data Scientist. Can your enterprise support tablets and smartphones?, the truth may be stranger than fiction, just ask Richard Rees, and if you’re managing risk, GRC advisory services has you covered.
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