Transforming IT continues as our topic of focus this week with answers to many questions about IT as a Service. Once you’ve bought into transforming IT to ITaaS, you need to answer a key question: “Where do we start?” Wayne Pauley shares his thoughts on the business skills needed by Cloud developers and explains “Why do Cloud Architects Need to be Business Savvy for ITaaS?” Edward Newman encourages you to look at Cloud as a service delivery model – not as a wonder drug in Cloud Conflation. JP Morgenthal goes on to answer “What does it mean to deliver a service?” Services has become a way of encapsulating a set of user expectations with regard to the acquisition and use of IT resources.
Big Data MBA: Course 101A with unit II introduces the second business valuation technique which will help you explore what key business initiatives your organization could target. Join the classroom discussion online – or stop by the EMC booth at the Gartner BI Summit in Los Angeles April 3rd to engage with Professor Schmarzo.
Dave Blakelock doesn’t think loyalty is dead in the retail sector. What services help earn your loyalty?